Privacy

Madeira Guide is a free, non-commercial guide to Madeira: this website, the 3D island at madeiraguide.com/island and the Madeira app for iPhone. There are no accounts, no advertising, no analytics and no tracking cookies. What you do on the island stays on your device, apart from what you send us yourself through the form for owners.

Who is responsible

The guide is run by the Madeira Guide project, which is responsible for the information described on this page.

A contact address for questions and requests about your information will be published on this page.

What stays on your device

Your browser keeps a few things in its own storage so that the site works the way you left it: the language you chose, the places you save, the last weather readings (so the forecast shows at once, and without a connection), the notices you closed, and the island’s settings and the maps it keeps for offline use. This storage stays on your device; it is not a cookie sent to us, and we cannot read it. You can clear it at any time in your browser’s settings.

Your location

The island asks for your location only when you use directions, navigation or “show where I am”, and only with your permission. Your position is used on your device, to show you on the map and to work out the route, which is calculated on your device as well. It is not sent to us and we do not store it. The iPhone app uses your location in the same way while you navigate, including while voice guidance runs in the background.

The form for owners

On the pages of places to eat, the people who run them can ask to manage the page. The form asks for your name, your role, your email address and, if you wish, a phone number, a website and a message. With it we keep the country the request came from, as our host reports it, and a shortened description of your browser, which help us tell a person from an automated script. To stop the form being sent over and over, we also keep the times of the last day’s submissions under a one-way code made from your internet address; the address itself is never stored.

We use this information only to check that you can act for the place and to contact you about your claim, on the basis of the consent you give in the form. It is kept in a private storage area in the European Union, is seen only by the people who moderate claims, and is kept while the claim is decided and, if it is approved, for as long as you manage the page. You can withdraw your consent and ask us to delete it at any time.

Services your browser connects to

The site, the island and its maps are served by Cloudflare, which handles your internet address and the details of each request in order to deliver the site and protect it from abuse.

Some features ask other services directly from your browser. Like any website you visit, they then receive your internet address and the usual details of your browser; we send them nothing else about you:

• Open-Meteo, for forecasts, the hours and the tides, and IPMA, Portugal’s weather service, for warnings, the sea and official forecasts: on the weather page, the home page and the island;
• RainViewer, for the rain radar on the island;
• Google Fonts, for the typeface of the island;
• in some of the island’s map views, Esri, EOX and Ridewolf, for imagery and map symbols.

What we do not do

We do not sell or share information about you, show advertising, profile visitors, or use analytics or tracking of any kind.

Your rights

Under the EU General Data Protection Regulation you can ask to see, correct or delete the information we hold about you, to restrict or object to its use, to receive a copy of it, and to withdraw your consent at any time. You can also complain to a data protection authority: in Portugal, the Comissão Nacional de Proteção de Dados (CNPD), or the authority where you live.

Children

The guide is not directed at children under 16, and we do not knowingly collect information about them.

Changes

When what the guide does with information changes, this page changes with it, and its date above.